ixigo Trains Joins Hands with Delhi Metro DMRC & ONDC Network to Launch Metro Ticket Booking Services

New Delhi, 12th September 2025: ixigo, Indias leading OTA for the Next Billion Users, in partnership with the Delhi Metro Rail Corporation (DMRC) and the Open Network for Digital Commerce (ONDC), has announced the launch of Delhi Metro ticketing on the ixigo Trains app. As part of the collaboration, ixigo Trains now offers QR-based metro tickets, with in-app payments, allowing passengers to save time and enjoy a seamless travel experience.

With this integration, ixigo users can now plan and book end-to-end journeys across trains, buses, flights, hotels and now metro - on a single platform. First-time users booking Delhi Metro tickets via the ixigo Trains app will get 100% cashback (up to ₹50) as ixigo money, on tickets booked daily between 9-11 AM.

Announcing this collaboration, Mr. Dinesh Kumar Kotha, CEO of ixigo Trains & Confirmtkt, said, “At ixigo, our vision is to be the most customer-centric travel company. With millions of Indians already using ixigo daily for their inter-city journeys on trains, buses and flights, this integration with Delhi’s public transport lifeline will allow commuters and travelers a more seamless last-mile journey experience. Delhi Metro is the backbone of daily commute in Delhi-NCR, and enabling instant ticket bookings directly within our app will help passengers save time, avoid long queues, and plan their end-to-end journeys on ixigo. This partnership with DMRC and ONDC reinforces our vision of building a single, connected mobility ecosystem where travellers can move across various modes of travel through one trusted platform, while encouraging a broader shift towards digital-first commuting habits.”

Dr. Vikas Kumar, Managing Director, DMRC, added,“DMRC is always attempting to adopt new methodologies to make travel more convenient for our commuters. Enabling metro ticketing on a trusted platform like ixigo Trains App gives passengers more flexibility and convenience, while encouraging wider adoption of ticket booking through digital platforms.”

Mr. Vibhor Jain, Acting CEO & COO, ONDC, said, “The integration of metro ticketing on ixigo is more than a convenience feature. It demonstrates how an open, interoperable network can reimagine the very fabric of urban mobility. Public transport is not just about moving people from point A to B; it is the backbone of inclusive growth, sustainability, and equitable access. As one of the fastest network participants to go live with this capability, ixigo shows how quickly innovation can be unlocked when public and private players integrate on a common digital layer. By connecting metro ticketing with its vast ecosystem of trains, buses, and flights, ixigo is helping ONDC Network to build a unified mobility layer for India, where every commuter has seamless access to multiple modes of transport through open digital infrastructure, without being locked into silos.”

The DMRC currently operates nearly 400 km of network across more than a dozen lines and is India’s largest and busiest metro network. In August 2025, it recorded its highest-ever single-day ridership of over 81 Lakh passenger journeys. The Delhi Metro ticketing integration is part of ixigo’s ongoing efforts to strengthen its travel ecosystem and enhance daily commute.

Since its launch in 2013, ixigo Trains has introduced several innovations such as Travel Guarantee for waitlisted tickets, live train running status with delay predictions, waitlist predictions, PNR confirmation prediction, ixigo Assured free cancellation service, train alternates and AR-based coach position locators across 7,000+ stations. ixigo’s AI-powered multilingual voice assistant TARA delivers scalable customer support, while its subsidiary Zoop, an IRCTC-authorised e-catering aggregator, enables passengers to pre-order meals on trains for direct delivery on their berth or seat.

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